Internet Support Center
KLiP Interactive Technical Support offers the highest level of expertise in the field. Our team of specialists is dedicated to serving our customers by offering them comprehensive service and assistance. However, if you have residential service and call after normal working hours, depending on the type of service you have, support may not be available until the following business day.
If you have any interest in any of our services or are experiencing a problem with any of our services please contact us at 1.800.388.6577 or email us at Customer Support or you can fill out this Online Form to report a problem. Please be advised that e-mail may not the best way to report a problem with your service! Please call our office to get prompt service for a service problem. Thank you.
Mission-critical applications of all kinds are on networks today. In effect, networks are the business and they must operate at peak efficiency at all times. Our Customer Care Support provides the highest level of support available to KLiP customers through a personalized and accessible relationship with KLiP Interactive's most experienced support engineers, and the security that comes with a customized, long-term relationship.
Before you call the Support Center..
If you are experiencing difficulties in connecting to your broadband service, please restart your modem and computer first. If still having problems, turn off all components and disconnect any router or switches you have installed and connect directly to the modem. By connecting directly to the modem, you eliminate the possibility of a hardware conflict, and it helps us resolve the issue more quickly. If you are still experiencing connectivity problems, call for support. Remember, we do not support hardware not furnised by KLiP Interactive.
Service Support Inforamtion
Setting up your email:
Outlook Express eMail Settings
Outlook eMail Settings
Understanding Bandwidth:
Bandwidth (Pipe Size)
Virus and Spyware:
Virus Protection
Spyware Protection
KLiP Interactive Spam Policy
Spam is not only annoying: it is also a serious drain on the resources of ISPs, businesses, and Internet users. We maintain a ZERO Tolerance attitude towards those that distribute spam. If you suspect any user of using the KLiP Interactive network for spamming, please report the abuse immediately. We will investigate the matter and take action as appropriate.
KLiP Interactive offers the highest level of customer support to its users. For us to continue to provide this level of support services, KLiP Interactive strictly monitors and enforces its Acceptable Use Policy, and the terms and conditions found in the Customer Agreement. By using our service, you (the customer) agree to abide by these terms and policies.
Spamming on the KLiP Interactive network is prohibited as is the use of KLiP customer e-mail addresses for sending spam. KLiP Interactive defines spamming as sending "large quantities of unwanted or unsolicited e-mail to individual e-mail accounts".